Returns & Exchanges
- Requests for returns or exchanges must be sent via email within 7 days of package delivery.
- Items must be unworn AND in original packaging.
- Refunds will be credited to your original form of payment only after item is sent back or tracking information for package is sent.
- For any questions please direct emails to firstname.lastname@example.org
Before Order Completion
- Make sure ALL details of address (apartment numbers etc) are included.
- The billing address is the address associated with the credit card you are using.
- The shipping address is the address you want the items to be shipped to.
- Please do NOT put the same address for both unless they are in fact both the same.
- Please make sure that the security code (CSV) you type in is the correct three numbers located on back of card.
- Your order will NOT be completed if the billing address does not match the address associated with the credit card.
- Your order will NOT be completed if the CSV doesn't match.
- NOTE: IF YOU ARE USING AN AMERICAN EXPRESS CARD THE CSV IS LOCATED ON THE FRONT OF CARD AND INCLUDES 4 NUMBERS.
- Please leave correct email for contact in case a problem occurs with your order.