RETURN POLICY

Returns & Exchange 

Return Policy: 

If you are not 100% satisfied with your purchase, you can return your order for a full refund within thirty (30) days from the date of purchase. The returned items must be in resalable condition: unworn, unused, unwashed and in the original packaging with all original tags attached. 

We can provide free return labels for orders placed within the United States, if there was not one included in your package, please reach out to our support team & they will send you one via email.The amount refunded excludes any outbound shipping paid on the original purchase. 

Once your return is received and inspected by MTTM’s Returns Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days. 

Exchanges: 

Exchanges are not available for online purchases. If a different size or color is desired, simply return the original item(s) for a full refund and place a new order for the item(s) you’d like. 

RETURN PACKAGE ADDRESS 

MTTM Shipping 

2920 S Steele St 

Tacoma, WA 98409 

Warranty 

All MTTM apparel and accessories are warranted against defects in material or workmanship for 60 days from the date of purchase. 

Please send an email to: customersupport@mttmnyc.com with your order information, details of the defective areas, as well as photos of the defect.

Warranty is only valid with proof of purchase from mttmnyc.com. The MTTM warranty program does not cover any defects due to improper fit. 

 

ALL INTERNATIONAL SALES ARE FINAL